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Legal

Consumer Dispute Resolution

Information on the certified dispute resolution body under Portuguese law.

Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL)

In low-value consumer disputes up to €5,000, when the consumer explicitly opts for arbitration at a licensed center, the business is bound per Portuguese law. This threshold is unrelated to the business share capital.

Body Details

This information is based on the official Direção-Geral do Consumidor list. Verify against the current official list before go-live.